Privacy policy

Privacy Policy

Welcome to Matuwos. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit and make purchases from Matuwos.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or make a purchase from our store, we may collect the following types of information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order history

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Cookies and usage data

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and services

  • Send order confirmations and updates

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional communications if you opt in

Sharing Your Information

We may share your information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping providers

  • Website hosting and ecommerce platforms

  • Analytics and marketing service providers

We may also disclose information if required by law or to protect our rights.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.

You can control or disable cookies through your browser settings.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

Children’s Privacy

Our store is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.